Shipping and Returns

SHIPPING POLICY

Items will normally be shipped within 48hrs of purchase. A street address is required for delivery as couriers do not accept delivery to PO Boxes.

Please note all Items are subject to availability at time of purchase, if an item is not immediately available in New Zealand, you will be notified with the option to backorder the item, swap for a different colour/size/brand or cancel the item.

NZ SHIPPING

Timaru Yamaha uses NZ Couriers or Post Haste Couriers for New Zealand deliveries, please allow 2 - 5 days for delivery within New Zealand. 

Motorcycles and ATVs can be shipped, please contact us prior to purchase as some motorcycles attract additional costs (on road costs) and require driver licence information.

INTERNATIONAL SHIPPING

At this time Timaru Yamaha does not ship orders outside of New Zealand.
If you have further questions you can email us using the contact link.

RETURNS

If you are not satisfied with your purchase then we want to hear from you.
Simply return the item in the same condition that you received it for a refund or replacement within 30 days of you receiving your product/s.

We do not have to give a refund if you change your mind about a purchase - so please choose carefully.
If the product you have bought is faulty, we will provide a remedy as required by the Consumer Guarantees Act.

Please contact us using the contact link and include your order id, item name and reason for return to initiate the returns process.